COVID-19 impact: We are still operating and shipping all orders. We have reduced our on-site staff, so for critical requirements, please contact us so we can identify priorities. Click here for more info.

Contact Pololu

COVID-19 impact: We are still operating and shipping all orders with a reduced on-site staff. All in-stock orders continue to ship within a business day; for critical requirements, please contact us so we can prioritize orders appropriately.

Please see this blog post from Jan, our president and founder, for more details about how Pololu has operated throughout the pandemic.

Please note that we have suspended our usual same-day shipment guarantee and local pickups (will-call), and we are not offering phone support at this time. We apologize for any inconvenience this may cause and thank you for your understanding. Be kind and stay safe, everybody!

We would like to hear what you have to say: if you have comments and questions about our products, suggestions for new products, information about your own projects, or anything else to share, please contact us!

For technical support

If you need technical support, please see our Support page for troubleshooting tips and advice on the best ways to contact us for help.

Pololu forum

For the fastest response to your questions, post to our forum at https://forum.pololu.com/. This way, your questions and comments will reach the widest possible audience, both at Pololu and around the world. The forum is also a great place to chat about robotics and post pictures of your latest creations!

Email

To reach us by email, please write to one of the following:

Mailing list

You can sign up for our mailing list to get regular updates about new products, sales, and other news.

Telephone

  • We do not take phone orders (please call if you need to change or cancel an order)
  • Phone – (702) 262-6648
  • Toll-free – 1-877-7-POLOLU (1-877-776-5658, in the U.S. only)

Mailing address

All letters and packages should be sent to our office at:

Pololu Corporation
920 Pilot Rd.
Las Vegas, NV 89119
USA

Please note we do not have a store front. If you would like to pick up some parts, please follow the local pick-up (will-call) instructions. If you would like to speak to us or see something in person, please call or email us to arrange a meeting.

Blogs

  • Pololu Blog – where we provide updates about what we and our customers are doing and thinking about.
  • Engage Your Brain – sub-blog by company president Jan Malášek.

Facebook

Twitter

@Pololu

Instagram

@pololurobotics

YouTube

Older YouTube Channels

Employment

If you are interested in working at Pololu, please visit our jobs page.

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